Available Jobs

Service Development Officer (12224)

Employer: Southampton City Council

Hours: 10 Hrs

Location: Southampton


This post is part of an Integrated Commissioning Unit (ICU) achieving outcomes for both Southampton City Council (SCC) and Southampton Clinical Commissioning Group (SCCCG).

The aim of the post is to contribute to delivery of transformational workforce support for our health and social care providers across the city. You will assist with service re-design through the development of innovative ways of working, ensuring our offer of support for training, recruitment and retention is the best it can be and supports the sector fully and appropriately. Given the current context, you will also be expected to work flexibly and respond to potentially urgent work related to Covid19.

The ICU recognizes the importance that supporting and developing the workforce can play in maintaining a strong and healthy community of health and care staff in our city. As a result, the post holder will assist in the development of a strategic approach to ensuring our workforce development support fully meets the needs of health and care staff within Southampton. To ensure this happens the ICU has recently published its Market Impact Statement and this will lead to a programme for engagement with stakeholders to achieve the aims identified. This will include a long-term commitment to supporting the training, recruitment and retention of health and care staff through our local providers within the city.

The ICU has already embarked on a challenging programme to shore up with workforce through wellbeing, training and resilience offers. This is only the start of a programme which needs to engage with staff and providers to better shape existing and future workforce support provision. This will be led by the postholder, who will also work closely with other ICU Commissioners to develop strategies for future workforce development and support and to provide appropriate solutions and options for identified needs. This will involve liaising with appropriate professionals within the City Council, registered providers and other organisations to ensure the delivery of new offers of support and development and the adaptation of existing offers, where appropriate.

The postholder will also lead in developing the ICU’s knowledge of what the workforce needs and how we can best support. This will include setting up a network of support to monitor these needs, as appropriate and creating strong and sustainable links with the external providers as well as internal stakeholders to make workforce development ‘everyone’s agenda’.

Main Duties

  • Lead on the development of workforce development strategies for meeting the needs of health and social care staff in Southampton.
  • Lead on the development, implementation and monitoring of key workforce development projects within the ICU portfolio, including the development of appropriate project working groups to ensure delivery.
  • Support the Integrated Commissioning Unit in service planning and strategy by leading on specific areas of work relating to the delivery of options to ensure the most appropriate delivery of workforce support to meet identified needs.
  • Work with clinical and professional colleagues to develop effective and efficient models of service delivery involving appropriate options across all staff groups, in line with CCG and SCC commissioning strategies.
  • Undertake surveys to inform planning for and the delivery of workforce development commissioning options.
  • Undertake reviews of services and develop option appraisals to support commissioning decisions.
  • Work with all appropriate stakeholders, including providers and managers to ensure active participation in the development and design of support offers. This will include the effective engagement and representation with local and regional providers and the market place to ensure the needs of health and social care staff are understood.
  • Lead on areas of system redesign to achieve agreed outcomes and improvements, adopting a project management approach. This is particularly relevant to ensuring the potential for workforce development to positively impact on solutions and ensure staff retention is maximised.
  • Develop detailed integrated business cases for projects, which are based on clear measurable outcomes and include arrangements for monitoring and review.
  • Work with service providers and others to develop a culture of continuous improvement using contracting mechanisms as appropriate.
  • Ensure effective mechanisms for staff consultation which results in their views being appropriately reflected in commissioning plans for future workforce development options.
  • Work with colleagues in finance to cost service developments and develop budget plans.
  • Produce reports and undertake presentations to a range of audiences and stakeholders.
  • Be responsible for developing and overseeing delivery of action plans to improve performance in key areas.
  • Analyse and interpret highly complex data and information and ensure, using benchmarking amongst other available tools, that the services commissioned represent the best within the available financial and human resources.
  • To chair meetings, including inter-agency multi-disciplinary meetings as and when required.
  • Looking at financial modelling of developments
  • To be a champion of protecting diversity and equality within workforce development

For informal chat about the role, please contact Charis Froggatt on 023 8083 3589 or email Charis.Froggatt@southampton.gov.uk

Additional information:

  • This post requires a DBS check.
  • For any posts that require a DBS check, if you have lived outside the UK within the last 5 years, you will be required to provide a Certificate of Good Conduct or a police certificate from the country/countries you have resided in. Kindly note that this is at the expense of the candidate, as well as any costs involved for translating into English.
  • Please note the salary quoted is based on full time hours (37 hours). 
  • This role is 18 working hours per week – salary will be pro rata
  • Please note all adverts close to applications at 23.55pm on the specified closing date

To be considered for this post please submit an online application through our website: https://www.southampton.gov.uk/jobs/ or click on the ‘Apply for this job’ button below.

The supporting statement section of the application form must be completed.  Unless there are specific criteria questions for you to evidence against, you will need to detail how you meet the essential, and if applicable the desirable criteria for the role. A CV on its own will not be considered.

Recruitment contact details:  recruitment@southampton.gov.uk

To apply for the position please select the ‘Apply for this job’ button at the bottom of the page.

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